BeoBid Privacy Policy

Last updated: 5th of February 2023

1. Introduction

Welcome to BeoBid! We are committed to protecting the privacy and personal information of all our users. This policy outlines the types of personal information we collect, how it is used, and the measures we take to protect it in accordance with the General Data Protection Regulation (GDPR). We ask that you take the time to read and understand our privacy practices, and contact us if you have any questions or concerns.

This Privacy Policy applies to the collection, use, and storage of personal information through our website, beobid.com, as well as all its subdomains and through our mobile BeoBid application, which can be downloaded from the App Store or Google Play Store.

2. Data controller

The data controller responsible for the personal information collected and processed through our website and mobile app is Beo International LLC.

As the data controller, we are responsible for determining the purposes for which personal information is collected and processed, and for ensuring that our privacy practices are in compliance with applicable laws and regulations. If you have any questions or concerns regarding our handling of your personal information, please contact us using the information provided in the 'Contact Information' section of this Privacy Policy."

3. Information collection and use

We collect and use your personal information to provide you with our services, to improve our website and mobile app, to prevent fraud and abuse, and to comply with applicable laws and regulations.

3.1. Information you provide

When you register for an account on our website or mobile app, we collect the following information:

  • email address
  • password
  • username

We also require you to verify your mobile phone number when you register for an account. We use this information to verify your identity and to prevent fraud and abuse. Your password is hashed and stored securely on our servers. We do not have access to your password.

To complete a transaction on our website or mobile app, we collect the following information:

  • name and surname
  • shipping address
  • billing address
  • credit card or bank account information

We use this information to process your order and to provide you with customer support. Your credit card or bank account information is never stored on our servers, but a non-identifiable token is stored to allow us to process your order.

You can optionally provide us with the following information to complete your profile:

  • A photo or other image
  • A short biography

We may at times request additional information from you to verify your identity, to prevent fraud and abuse or to comply with applicable laws and regulations. For example, users in some jurisdictions may be required to provide us with a copy of a photo ID to ship their items.

3.2. Information collected automatically

When you visit our website or use our mobile app, or place bids, we collect certain information automatically, like your IP address, browser type, and the pages you visit. We use this information to improve our website and mobile app and to prevent fraud and abuse.

We also use cookies and similar technologies to collect anonymized information about your use of our website and mobile app. For more information about the cookies we use, please see our Cookie Policy.

3.3. Information collected from third parties

We may receive information about you from third parties, such as our payment processors.

4. How we use your information

We use the information we collect to provide you with our services, to improve our website and mobile app, to prevent fraud and abuse, and to comply with applicable laws and regulations.

If you have provided us with your consent, we may use your information to send you marketing communications, such as newsletters, promotional emails, and other information about our products and services. You can opt out of receiving these communications at any time by following the instructions in the communication.

5. How we share your information

We do not sell or rent your personal information to third parties. We may share your personal information with third parties in the following circumstances:

  • To provide you with our services, such as shipping your items
  • To process payments
  • To prevent fraud and abuse
  • To comply with applicable laws and regulations
  • To enforce our Terms of Service
  • To protect the rights, property, or safety of BeoBid, our users, or others

6. Data retention

We retain your personal information for as long as necessary to provide you with our services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

7. Your rights

You have the following rights with respect to your personal information:

  • The right to access your personal information
  • The right to rectify your personal information
  • The right to erase your personal information
  • The right to restrict the processing of your personal information
  • The right to object to the processing of your personal information
  • The right to data portability

You can exercise these rights by contacting us using the information provided in the 'Contact Information' section of this Privacy Policy.

8. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of our website or mobile app after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

10. Contact information

If you have any questions or concerns regarding our privacy practices, please contact us at:

[email protected]